Contact information
📩 Contact Us
Have questions, comments, or need more information about your order?
We’re here to help.
You can reach us at:
📧 support@licicom.com
Please include your name, city, and order number.
If your inquiry is about a received product, we kindly ask that you attach photos to help us assist you more effectively.
🕒 Customer Service Hours
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Monday to Friday: 8:00 AM – 8:00 PM
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Saturday and Sunday: 9:00 AM – 6:00 PM
❓ Quick FAQs
📦 How long does shipping take?
We process orders within 1 to 7 business days. Estimated delivery time is 1 to 12 business days or 14 to 30 days, depending on the destination, region, or product type. Delivery times may be extended during high-demand seasons or holidays.
🔁 What is your return policy?
You may request a return or exchange within the period allowed by the applicable regulations in your country or region. Please see our [Return Policy] for more details.
📬 How can I contact you about my order?
Email us at support@licicom.com or use the form on this page. We will get back to you as soon as possible.
Your satisfaction is our priority.